06 November 2005

"I can't print!!!"

We did some major upgrades to our server structure this weekend that included address changes to all of the network printers. If you now find yourself unable to print to a network printer, you will need to reconnect to it. Here's what you need to do:

  1. Go to Start / Printers and Faxes
  2. Select Add a printer in the left column
  3. The "Add Printer Wizard" will start. Click Next.
  4. Ensure "A network printer..." is selected and click Next.
  5. Ensure "Find a printer..." is selected and click Next.
  6. Now we’re going to search for a printer, but we’re not going to enter in any search criteria, so click Find Now.
  7. A list will appear that contains most of our network printers. Double-click on the network printer you want to connect to.
  8. It will now ask you if you want this to be your “default printer”. Select Yes or No as appropriate. (In most cases, this will be your default printer.)
  9. Click Next, click Finish, and you’re done!

If you are still unable to print after doing the above 9 steps, please let me or one of my identically-named cohorts know about it.

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