After using ClientRemote Install from the Symantec Server to upgrade Symantec Antivirus clients to 10.1.4.x, you may find some issues on certain PCs. The user will receive an error box in Outlook that says:
The add-in "C:\Program Files\Symantec Antivirus\vpmsece3.dll" could not be installed or loaded. This problem may be resolved by using Detect and Repair on the Help menu.
Using Detect and Repair won't fix the problem. For the fix, see this article:
http://entkb.symantec.com/security/output/n2004060116454248.html
Please note two things they didn't mention in this article:
1. You'll need to log on as a local administrator or domain admin or you won't be able to find all existing instances of "extend.dat"
2. Ensure that "Search hidden files and folders" is checked-off when you run the search
This fix has worked consistently for us.
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3 comments:
Thanks for the tip. The Symantec site apparently does not get crawled by Google because I found nothing until I came accross your post. It worked great.
Thanks. Funny I also work with Anthony ( he used to be my boss ), but left me all alone with all this computers and this annoying problem.
I found your website just like him!
Great post and quite informative its really working for me.
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